Office 365

X-OWA-Error: Microsoft.Exchange.Data.Storage


X-OWA-Error: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException

I want to share one outlook issue which I came across today. I have mentioned the error message below for your reference. I created this account a few days ago but the user has not used it as of now, and it was misspelled as well.

I corrected the name yesterday and asked the user to try to log in. However, the User got the below error. I have also tried from my end but got the same error. The error is so confusing that you would think about the database, but the fix is straightforward.



X-OWA-Error Microsoft.Exchange.Data.Storage image by paayi

Error X-OWA-Error: Microsoft.Exchange.Data.Storage


Resolution: Delete the cookies of the browser or try in another browser which will resolve the issue.

🙁     Something Went Wrong, and we couldn’t complete your request.

X-ClientId: D172D25B76FC4D4DBBE55C3CE37A1EE4

X-OWA-Error: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException

X-OWA-Version: 15.1.523.16

X-FEServer: SN1PR16CA0047

X-BEServer: DM3PR16MB0634

Date: 6/21/2016 3:21:15 PM


To delete cookies on Internet Explorer or Chrome, you need to follow the below steps:-

To delete cookies on Internet Explorer

Open Internet Explorer on your desktop. Click the Tools button-Internet Options- click Delete browsing history. Select the Cookies check box, and then tap or click Delete.

To delete cookies on chrome

On your computer, open Google Chrome. In the top right, click the Menu.Menu Click Settings and then Show advanced settings. In the “Privacy” section, click Content settings. Under “Cookies,” click All cookies and site data. To delete all cookies, click Remove all.


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